1. Who We Are
HEILTROPFEN LAB d.o.o.
Borovci 64
2281 Markovci
Slovenia
VAT ID: SI83637362
E-mail: support@heiltropfen.com
Tel.: +386 40 547 647
For more information about how we process personal data, please see our Privacy & Personal Data Protection Policy.
2. What Are Cookies?
Cookies are small text files stored on your computer, smartphone or other device when you visit a website. Similar technologies may also be used to store or access information on your device.
Cookies can help websites function correctly, remember preferences, understand how visitors use a website and, where you have consented, support analytics, personalised content or advertising.
3. Your Cookie Choices
Strictly necessary cookies may be used without your consent where they are required to provide a service you have explicitly requested or to enable essential website functionality.
Where required by applicable law, analytics, functionality, advertising, targeting and other non-essential cookies are used only after you have given your consent.
Rejecting non-essential cookies will not prevent you from using the essential functions of our online store, although some optional features may be unavailable.
You can change or withdraw your cookie choices at any time through the Cookie Settings available on our website. Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
4. Types of Cookies We May Use
a. Strictly Necessary Cookies
These cookies are necessary for the operation and security of our website and online store. They may support functions such as maintaining your shopping cart, remembering your session, processing checkout, fraud prevention, security and account login.
b. Preference and Functionality Cookies
These cookies may remember choices such as language, country or other preferences and provide enhanced or personalised website functionality. Where required by law, these cookies are used only with your consent.
c. Analytics Cookies
Analytics cookies help us understand how visitors use our websites, for example which pages are visited and how users navigate through the site. Where required by law, analytics cookies are activated only after you have provided consent.
d. Advertising and Targeting Cookies
These cookies may be used to measure advertising effectiveness, limit how often advertisements are shown, understand interactions with advertising or provide advertising that is more relevant to users. These cookies are used only where permitted by applicable law and, where required, after your consent.
e. Third-Party Cookies
Some features and services on our websites may be provided by third parties, such as payment providers, analytics providers, advertising platforms or embedded services. Such third parties may use cookies or similar technologies in accordance with their own privacy policies and applicable law.
5. Session and Persistent Cookies
Session cookies are temporary and normally expire when you close your browser.
Persistent cookies remain on your device for a defined period or until they are deleted.
The duration of individual cookies depends on their purpose and configuration.
6. Cookies Used on Our Websites
The specific cookies and similar technologies used may change as our website, services and service providers change.
Where available, the current list of cookies, including their provider, purpose, category and duration, can be viewed through our Cookie Settings.
We periodically review the cookies and similar technologies used on our websites and update our settings and information where necessary.
7. Managing Cookies in Your Browser
Most browsers allow you to view, delete or block cookies through their settings. Please note that blocking all cookies, including strictly necessary cookies, may prevent parts of our website or online store from functioning correctly.
You can find cookie management information from the main browser providers:
Google Chrome:
Google Chrome cookie settings
Microsoft Edge:
Microsoft Edge support
Apple Safari:
Safari cookie settings
Mozilla Firefox:
Firefox cookie settings
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies and technologies we use, our services or applicable law.
The current version will be published on this website. Where appropriate, significant changes may also be communicated through our website or cookie consent interface.
9. Contact
If you have questions about our use of cookies or similar technologies, please contact us at:
HEILTROPFEN LAB d.o.o.
Borovci 64
2281 Markovci
Slovenia
Last updated: September 2026